Privacy Policy

Last updated: July 21, 2026

Pet Palace of Chickamauga ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and your choices.

Information We Collect

When you submit our contact form, we collect the information you provide: your name, email address, phone number, requested appointment date, service and animal type, and any message. We also collect standard analytics data (pages visited, device/browser type, approximate location) through Google Analytics to understand how visitors use the site.

How We Use Your Information

We use the information you submit to respond to your inquiry, schedule appointments, and provide our grooming and daycare services. We use analytics data to improve the website and our services. We do not sell your personal information.

Cookies & Analytics

This site uses Google Analytics (GA4), which sets cookies to measure site usage anonymously. You can disable cookies in your browser settings; the site will still work. We do not use advertising or retargeting pixels.

Third-Party Services

Contact-form submissions are processed by Basin (usebasin.com), which delivers them to us by email. Our contact page embeds a Google Map. These providers process data under their own privacy policies. We share your information only as needed to provide our services and never sell it.

Data Retention

We keep contact-form submissions only as long as needed to serve you and for our normal business records, then delete them.

Your Choices

You may request that we correct or delete the personal information you have submitted. Contact us and we will honor reasonable requests.

Contact Us

Questions about this policy? Call (706) 638-1550 or email egaoa65@gmail.com. Pet Palace of Chickamauga, 12291 Highway 27, Chickamauga, GA 30707.